Microsoft Outlook 2003: Level 1


TCCIT Solutions provides high quality, affordably priced, training classes in Microsoft Outlook. With experienced instructors and a convenient midtown NYC location, we offer Microsoft Outlook courses for the corporate community. TCCIT Solutions offers group classes and private tutoring to beginner and more advanced corporate clients in Microsoft Outlook. We offer onsite training or classes at our facility on 34th Street and Madison in New York City.


This is the first of three Microsoft Office Outlook courses. It will provide students with the skills they need to start sending and responding to email in Microsoft Outlook 2003 as well as maintaining their Calendar, scheduling meetings and working with tasks and notes. This class is designed for people with a basic understanding of Microsoft Windows who also need to learn how to manage contact information and tasks as well as use notes. It is also intended for persons interested in pursuing the Microsoft Office Specialist certification for Outlook.

Upon successful completion of this course, students will be able to:

  • Identify the components of the Outlook environment and compose a simple message.
  • Compose messages.
  • Use folders to manage mail.
  • Schedule appointments.
  • Schedule meetings.
  • Manage contacts and contact information.
  • Create and edit tasks.
  • Create and edit notes.


Before taking this course, students should have a basic understanding of Windows, including how to use files and folders.

Next Course:

TCCIT Solutions Course Curriculum for Microsoft Outlook 2003 Level 1:

Lesson 1: Getting Started with Outlook

  • Topic 1A: Log On to Outlook
  • Topic 1B: The Outlook Environment
  • Topic 1C: Compose and Send a Simple Message
  • Topic 1D: Open a Message
  • Topic 1E: Reply to a Message
  • Topic 1F: Print a Message
  • Topic 1G: Delete a Message

Lesson 2: Composing Messages

  • Topic 2A: Address a Message
  • Topic 2B: Format a Message
  • Topic 2C: Check Spelling and Grammar
  • Topic 2D: Attach a File
  • Topic 2E: Forward a Message

Lesson 3: Managing Mail

  • Topic 3A: Open and Save an Attachment
  • Topic 3B: Flag a Message
  • Topic 3C: Create a Folder
  • Topic 3D: Move Messages to a Folder
  • Topic 3E: Copy Messages to Folders
  • Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments

  • Topic 4A: The Outlook Calendar
  • Topic 4B: Schedule an Appointment
  • Topic 4C: Assign a Category to an Appointment
  • Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings

  • Topic 5A: Schedule a Meeting
  • Topic 5B: Reply to a Meeting Request
  • Topic 5C: Propose a New Meeting Time
  • Topic 5D: Track Meeting Responses
  • Topic 5E: Update a Meeting Request
  • Topic 5F: Cancel a Meeting Request
  • Topic 5G: Print the Calendar

Lesson 6: Managing Contacts

  • Topic 6A: Add a Contact
  • Topic 6B: Sort Contacts
  • Topic 6C: Find a Contact
  • Topic 6D: Generate a Map
  • Topic 6E: Edit a Contact
  • Topic 6F: Delete a Contact
  • Topic 6G: Print Contacts

Lesson 7: Managing Tasks

  • Topic 7A: Create a Task
  • Topic 7B: Edit a Task
  • Topic 7C: Update a Task

Lesson 8: Using Notes

  • Topic 8A: Create a Note
  • Topic 8B: Edit a Note
  • Topic 8C: Copy a Note


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