Microsoft Outlook 2003: Level 1

Overview

TCCIT Solutions provides high quality, affordably priced, training classes in Microsoft Outlook. With experienced instructors and a convenient midtown NYC location, we offer Microsoft Outlook courses for the corporate community. TCCIT Solutions offers group classes and private tutoring to beginner and more advanced corporate clients in Microsoft Outlook. We offer onsite training or classes at our facility on 34th Street and Madison in New York City.

Description

This course is the first in a series of Microsoft Office Outlook 2003 courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003 as well as maintaining your Calendar, scheduling meetings and working with tasks and notes.

Course Objectives

Upon successful completion of this course, students will be able to:

• Identify the components of the Outlook environment and compose and respond to a simple message.
• Compose messages.
• Use folders to manage mail.
• Schedule appointments.
• Schedule meetings.
• Manage contacts and contact information.
• Create and edit tasks.
• Create and edit notes.

Audience

This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to compose and send email in Microsoft Outlook 2003, schedule appointments and meetings, manage contact information as well as tasks and use notes. It is intended for persons interested in pursuing the Microsoft Office Specialist certification for Outlook.

Course Outline

Lesson 1: Getting Started with Outlook

• Topic 1A: Log On to Outlook
• Topic 1B: The Outlook Environment
• Topic 1C: Compose and Send a Simple Message
• Topic 1D: Open a Message
• Topic 1E: Reply to a Message
• Topic 1F: Print a Message
• Topic 1G: Delete a Message

Lesson 2: Composing Messages

• Topic 2A: Address a Message
• Topic 2B: Format a Message
• Topic 2C: Check Spelling and Grammar
• Topic 2D: Attach a File
• Topic 2E: Forward a Message

Lesson 3: Managing Mail

• Topic 3A: Open and Save an Attachment
• Topic 3B: Flag a Message
• Topic 3C: Create a Folder
• Topic 3D: Move Messages to a Folder
• Topic 3E: Copy Messages to Folders
• Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments

• Topic 4A: The Outlook Calendar
• Topic 4B: Schedule an Appointment
• Topic 4C: Assign a Category to an Appointment
• Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings

• Topic 5A: Schedule a Meeting
• Topic 5B: Reply to a Meeting Request
• Topic 5C: Propose a New Meeting Time
• Topic 5D: Track Meeting Responses
• Topic 5E: Update a Meeting Request
• Topic 5F: Cancel a Meeting Request
• Topic 5G: Print the Calendar

Lesson 6: Managing Contacts

• Topic 6A: Add a Contact
• Topic 6B: Sort Contacts
• Topic 6C: Find a Contact
• Topic 6D: Generate a Map
• Topic 6E: Edit a Contact
• Topic 6F: Delete a Contact
• Topic 6G: Print Contacts

Lesson 7: Managing Tasks

• Topic 7A: Create a Task
• Topic 7B: Edit a Task
• Topic 7C: Update a Task

Lesson 8: Using Notes

• Topic 8A: Create a Note
• Topic 8B: Edit a Note
• Topic 8C: Copy a Note
• Appendix A: Microsoft Office Specialist Program

Course Testing Information:

Microsoft Outlook 2003: Level 1 addresses Microsoft Office Specialist skill sets. Certification candidates must pass one or more product proficiency exams in order to earn Office Specialist certification.