Microsoft Outlook 2003: Level 2


TCCIT Solutions provides high quality, affordably priced, training classes in Microsoft Outlook. With experienced instructors and a convenient midtown NYC location, we offer Microsoft Outlook courses for the corporate community. TCCIT Solutions offers group classes and private tutoring to beginner and more advanced corporate clients in Microsoft Outlook. We offer onsite training or classes at our facility on 34th Street and Madison in New York City.


This course is the second in a series of three Microsoft Outlook courses. It is designed for experienced users who have been using Microsoft Office Outlook 2003 as a communications tool and already know how to send e-mails, schedule appointments or meetings and create contacts, tasks and notes. Students will acquire the necessary skills to customize their Outlook environment, calendar and mail messages so that they meet specific needs. Students will also learn how to track, share, assign and quickly locate various Outlook items.

Upon successful completion of this course, students will be able to:

  • Track work activities using the Outlook Journal.
  • Customize the calendar by setting various calendar options.
  • Modify message options.
  • Make folder information available to other Outlook users.
  • Assign and track tasks.
  • Customize the Outlook environment.
  • Sort, find and color-code items in your mailbox and calendar.


To register for this course students must either take, or have the equivalent working knowledge of, the following course(s):

Next Course:

TCCIT Solutions Course Curriculum for Microsoft Outlook 2003 Level 2:

Lesson 1: Tracking Work Activities Using the Journal

  • Topic 1A: Record a Journal Entry Automatically
  • Topic 1B: Manually Record a Journal Entry
  • Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

  • Topic 2A: Set Work Days and Times
  • Topic 2B: Display Other Time Zones
  • Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options

  • Topic 3A: Modify Message Settings
  • Topic 3B: Modify Delivery Options
  • Topic 3C: Modify Message Formats
  • Topic 3D: Notify Others that You will be Out of the Office
  • Topic 3E: Create and Modify a Distribution List
  • Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

  • Topic 4A: Specify Folder Permissions
  • Topic 4B: Access Another User's Folder
  • Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

  • Topic 5A: Assign a Task
  • Topic 5B: Reply to a Task Request
  • Topic 5C: Send a Task Update
  • Topic 5D: Track Assigned Tasks

Lesson 6: Customizing Outlook

  • Topic 6A: Customize the Toolbar
  • Topic 6B: Create a New Toolbar
  • Topic 6C: Customize the Menu
  • Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

  • Topic 7A: Sort Messages Using Multiple Criteria
  • Topic 7B: Find Messages
  • Topic 7C: Find Messages Using Multiple Criteria
  • Topic 7D: Filter Messages
  • Topic 7E: Organize Messages
  • Topic 7F: Manage Junk Email


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